Events

Enhance your Customer Retention with Conversational Insights

Maintaining a strong customer relationship is important for brand loyalty & advocacy, competitive edge, and profitability. Hence, understanding your customer…

Sivaram ParameswaranMarch 4, 2024 | 1 mins read

Events

Achieve Revenue Growth with Kea: Harnessing Conversational Insights for Sales Success

To thrive in an increasingly competitive landscape, sales professionals and leaders must step up their data game and depend on…

Sivaram ParameswaranFebruary 5, 2024 | 2 mins read

Events

Accelerating CSAT Excellence: Leveraging Generative AI to Fast-Track Customer Rep Training

In the dynamic landscape of customer service, where responsiveness and efficiency are paramount, businesses are increasingly turning to innovative technologies.

Magesh MahadevanJanuary 5, 2024 | 2 mins read

Events

AI-Driven Insights: Harnessing Generative AI for Enhanced Business Intelligence

In the contemporary landscape of business intelligence, where data reigns supreme, the pivotal role of Artificial Intelligence (AI) is rapidly…

Sivaram ParameswaranOctober 26, 2023 | 2 mins read

Events

From Data to Narrative: The Role of Generative AI in Enhancing Data Storytelling

We all love stories, stories powered by data. Every data set has a story waiting for a narration, done the…

Sivaram ParameswaranOctober 13, 2023 | 2 mins read

Events

Automating Customer Service using LLM and Generative AI

In the dynamic landscape of modern business, exceptional customer service is not just a competitive advantage; it’s a necessity for…

Magesh MahadevanSeptember 21, 2023 | 2 mins read

Events

Achieving True Customer Delight with Generative Chatbots

In today’s digitally connected world, businesses are continually seeking innovative ways to enhance customer experiences.

Magesh MahadevanAugust 1, 2023 | 2 mins read

Events

Data Activation powered by Conversational Insights

Data Activation is one of the essential pieces in the - data stack that makes data insights actionable for daily…

Sivaram ParameswaranJuly 27, 2023 | 2 mins read

Events

Talk to your Data™ using a Conversational AI approach

Data collection and storage have evolved so much over the years that the world can confidently say data is abundant.…

Sivaram ParameswaranJune 16, 2023 | 2 mins read

Events

Reimagine Chatbots with Generative AI

The advent of generative AI has the potential to transform chatbots from rigid, rule-based systems to more human-like conversational agents.…

Magesh MahadevanMay 18, 2023 | 2 mins read

Events

Optimize Infrastructure Service spends with Data Insights

In today’s data-driven world, IT Service Management (ITSM) leaders need to make informed decisions about their infrastructure spend to manage…

Sivaram ParameswaranMay 18, 2023 | 2 mins read

Events

Data Storytelling Powered by Conversational AI

We all love stories, stories powered by data. Every dataset has a story waiting for a narration, done the right…

Sivaram ParameswaranMay 17, 2023 | 2 mins read

Events

Conversation driven Business Insights for the Insurance Industry

Digitalization creates data. Lots of them; that is often messy. The insights from those data are spread across different dashboards…

Sivaram ParameswaranMarch 22, 2023 | 2 mins read

Events

Talk to your Data™ using a Conversational AI approach

Data collection and storage have evolved so much over the years that the world can confidently say data is abundant.…

Bharath SDecember 28, 2022 | 2 mins read

Events

Designing a Smart Virtual Assistant in Less Than a Day

As the need to engage with businesses digitally and through various collaborative and social media platforms continues to grow, organizations…

Magesh MahadevanNovember 17, 2022 | 2 mins read

Events

Simplified Information Access using Conversational AI

Data is money. Every critical decision, be it investment-related, product launch, or foray into a new market, everything is data-driven.…

Sivaram ParameswaranNovember 10, 2022 | 2 mins read

Events

Leveraging Conversational AI to Drive Revenue for Insurance Companies

The new normal gave businesses the opportunity to transform themselves and pivot their digital transformation efforts to battle the growing…

Bharath SOctober 20, 2022 | 1 mins read

Events

Enabling Frontline Managers to Take Data-Driven Decisions with Conversational Insights

“51% of the respondents in Harvard’s survey for improving BI capabilities state that empowering more users with self-service functionality (insights)…

Sivaram ParameswaranSeptember 15, 2022 | 2 mins read

Events

Introducing the Next Frontier driving Digital Revenue Generation – Conversational AI

“Voice-enabled commerce to reach revenue $40 Billion mark in U.S. and U.K. by 2022.” - Forbes Conversational AI is the…

Bharath SSeptember 8, 2022 | 2 mins read

Events

Drive 80% of Your Customer Engagement through Conversational Powered Platforms​

“The volume of interactions handled by conversational AI-powered agents increased by as much as 250% across multiple industries.” - Deloitte…

Bharath SJuly 28, 2022 | 2 mins read