Business Value Achieved in 6 Months
- 100% growth in unique visitors month on month
- 30% bandwidth cleared for the human call center by automating responses to repetitive queries
- Improved CX Score because of ease in downloading policy docs and claims processing
The Hero – A Leading Insurance Provider
Our client is a leading service provider in the Indian health insurance sector with more than 15 years of experience having a national presence handling 600+ branch offices. The client aims to be the largest health insurance provider ensuring financial security for healthcare management for the average Indian.