“The volume of interactions handled by conversational AI-powered agents increased by as much as 250% across multiple industries.” – Deloitte
The ‘new normal’ disrupted the entire way the world has ever functioned. Both internal and external customer-facing functions were also forced to innovate their approach without losing their edge on exceptional customer experience. This paved the way for increased adoption of Conversational AI-powered bots to ensure hyper-contextual customer engagements in a disconnected world.
This webinar aims to enhance your understanding of conversational AI, how it is making big waves in the digital world with its ‘Smooth Talking AI Assistants’, and how it can aid in driving the next generation of seamless, connected customer experience.
iLink and purpleSlate are Microsoft IP Co-sell ready partners delivering Conversational AI solutions built on Azure.
Key Takeaways
- How to leverage Conversational AI to create a true omnichannel experience including Language Interfaces and Chatbots
- How different organizations have successfully integrated Conversational Interfaces into their digital journey
- How our tech experts helped a leading insurance company drive more than 80% of their customer engagements through a Conversational AI-powered smart assistant
