25 Nov
Chatbots vs Smart Virtual Assistants – Understanding the Difference
Do you know about Tequila’s Patron, the most famous bot tender? Wait! Have I spelled it right? Should that not be ‘bartender’? No, it is right and it is ‘bot tender’. Patron is the AI-powered chatbot, the virtual bartender of Bacardi. Gone are the days when chatbots were used only for support by financial sectors...
06 Nov
Telesales with Voice Assistants: How to Boost Outbound Sales with Voice AI?
Nowadays, if you want to stay afloat and thrive as a company, you need a robust technology base. Technology breaks old rules and provides new tools for more effective sales. With recent advancements in AI, speech recognition, NLU, and NLG more and more organizations are turning towards conversational AI as a primary means to communicate...
04 Nov
5 Factors That Limit Practical Applications of Voice-Based Interface
In recent years, innovative technologies and new algorithms have enabled the development of many intelligent voice assistants. As a result, voice assistants are growing more and more common in our lives. Voice interfaces allow users to interact with machines through voice providing a simple and effective experience. Though tech giants like Google, Apple, and Amazon...
31 Oct
Serve Customers Everywhere – How Conversational AI can be truly omnipresent
Consumers now hold all the power and they hold it in the palm of their hands. But How Conversational AI can be truly omnipresent? The digital native Generation Z has been the most critical buyer group until now. With a strong purchasing power and a demand for higher quality products, brands today are forced to...
29 Sep
Hello, World – Language as the New Interface
Today, we are only beginning to see the potential of chatbots, virtual personal assistants, and other forms of conversational AI in changing our lives. Well, it seems as though language as an interface will be the future because of conversational AI. In fact, almost anyone can engage in conversation over text at any point in...
27 Sep
NLP vs NLU – Understand the Differences
Ever wondered why you can talk to digital assistants like google assistant, Alexa, and Siri? NLP and NLU make it possible for computers to understand human speech. There is a common misconception among many people: computers cannot understand human speech, which isn’t the case as artificial intelligence can communicate with human beings. Artificial intelligence has...
