Chatbots Vs Virtual Assitants
Chatbots vs Smart Virtual Assistants – Understanding the Difference

Do you know about Tequila’s Patron, the most famous bot tender? Wait! Have I spelled it right? Should that not be ‘bartender’? No, it is right and it is ‘bot tender’. Patron is the AI-powered chatbot, the virtual bartender of Bacardi. Gone are the days when chatbots were used only for support by financial sectors...

Why Conversational Insights
5 Reasons Why You Need Conversational Insights

Let’s start with a small exercise. Take out your mobile phone and book an Uber or Lyft or any other ride aggregator platform to go to your office. Booked? Driver assigned? How much time did you wait for the Uber to come?  2 minutes? 3? Okay, worst case scenario, 15 minutes. After that, you will...

Challanges In Voice Based Interfaces
5 Factors That Limit Practical Applications of Voice-Based Interface

In recent years, innovative technologies and new algorithms have enabled the development of many intelligent voice assistants. As a result, voice assistants are growing more and more common in our lives. Voice interfaces allow users to interact with machines through voice providing a simple and effective experience. Though tech giants like Google, Apple, and Amazon...

Conversational Ai For Fraud Free Insurance Claims
Fraud-free Insurance Claims: How Conversational AI is a Game Changer

It is no doubt that the insurance industry, insurance claims in particular deals with hefty paperwork, claim settlements, adjudications, complex legal processes, and so much more, and yet it is deemed to be one of the least technologically advanced industries in the world. Though Artificial Intelligence is yet to penetrate the insurance sector, a study...

Voice Ai
Voice AI: Voice as an Interface

Remember the good old days of using Command Prompt? You type commands and syntaxes and magic happens! Over the last three decades, the way we interact with computers has rapidly evolved, and technology has come a long way from command prompt, point & click interface, touch screen interface to present day’s voice interface. With the...

Language As An Interface
Hello, World – Language as the New Interface

Today, we are only beginning to see the potential of chatbots, virtual personal assistants, and other forms of conversational AI in changing our lives. Well, it seems as though language as an interface will be the future because of conversational AI. In fact, almost anyone can engage in conversation over text at any point in...

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