How Conversational Ai Enhances Interactions
Empathy & Compassion – How Conversational AI Enhances Interactions

Delivering a good customer experience requires human-like qualities such as empathy – understanding the intent of the users in order to deliver exactly what they want, and compassion – putting the customers above any limitation that may negatively influence the user experience. These two qualities help build an emotional connection and trust, therefore, enhancing the...

How Can Conversational AI Maximize Customer Engagement?
Being There for Your Customers 24/7 – How Can Conversational AI Maximize Customer Engagement?

Conversational AI enables machines to understand human text and speech with context and intent for the statement and responds in a way humans will. It enables personalized experiences for the customers depending on the situation, product, or brand. It can engage in dialogues with customers advancing conversational marketing. As a result of hyper-digitalization, instant responses...

Driving The Next Generation Of Customer Experience With Conversational AI
Driving The Next Generation Of Customer Experience With Conversational AI

Key Takeaways ●     The definition of Conversational AI and how it is different from the traditional chatbot ●     The benefits of Conversational AI to both end customers and businesses ●     The three key points to remember when implementing Conversational AI Table of Contents ●     Prologue – Conversational...

Why your business needs Conversational AI
What is Conversational AI and Why your Business needs it?

Artificial Intelligence is everywhere today. From little kids calling out for “Alexa” to play their favorite rhymes and the facial recognition we use to open our phones to cab drivers relying on Google maps to take us to our workplace every morning, AI is everywhere and it has made a huge impact on our everyday...

Conversational AI
Conversational AI is here – Are you ready?

“Hey, Google Set a reminder to call mom” “Hey, Siri Send a message to my hairstylist to confirm today’s appointment” “Hey, Alexa Dim the lights and turn on the air conditioner” Sound familiar? All of us have used these voice assistants to make our lives simpler. We have all come a long way in evolving...

Conversational Ai For Customer Engagement
Conversational AI for Customer Engagement – Soon to Become the New Normal

All businesses today are aiming to become the Xerox of their market segment. Just like Xerox and a photocopier machine are often used interchangeably, every business owner would want their brand to also become the product identity in their market segment to drive customer engagement. But until they do, they are competing with multiple other...

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