01 Dec
Hyper-Personalization in Insurance
Hyper-Personalization – What is it? Cart abandonment is a nightmare for every online business. Though various reasons are attributed to this type of customer behavior, the major cause found was the time consumption involved in the checkout process. Customers are not willing to spend their time typing in personal and shipment details. Today, consumers expect...
30 Oct
Fraud-free Insurance Claims: How Conversational AI is a Game Changer
It is no doubt that the insurance industry, insurance claim process in particular deals with hefty paperwork, claim settlements, adjudications, complex legal processes, and so much more, and yet it is deemed to be one of the least technologically advanced industries in the world. Though Artificial Intelligence is yet to penetrate the insurance sector, a...
13 Oct
Futuristic Digital Insurance Sales Driven by Conversational AI
Introduction Rising competition, growing digitization, and evolving customer expectations on digital insurance – the challenges in selling products and services have changed over the years in sales across the insurance industry. Insurers today have overcome several challenges with the help of technology in recent years and one innovation that has proven to be the most...
29 Sep
Hello, World – Language as the New Interface
Today, we are only beginning to see the potential of chatbots, virtual personal assistants, and other forms of conversational AI in changing our lives. Well, it seems as though language as an interface will be the future because of conversational AI. In fact, almost anyone can engage in conversation over text at any point in...
27 Sep
NLP vs NLU – Understand the Differences
Ever wondered why you can talk to digital assistants like google assistant, Alexa, and Siri? NLP and NLU make it possible for computers to understand human speech. There is a common misconception among many people: computers cannot understand human speech, which isn’t the case as artificial intelligence can communicate with human beings. Artificial intelligence has...
15 Sep
Are You Making The Most Out Of Your Data Extraction Process?
Data, data and more data. Day in and day out gigabytes of data are churned in. Data is wealth for any business. But are they able to make the most out of the data extraction? That’s a zillion-dollar question. Zillion? Are you reading it right? Yes, of course. As the blog is written in 2022,...
