30 Dec
Top 10 Customer-centric Insurtech trends for 2023
Customer-centric means putting the customer first and foremost and providing them with what they want/need and when they want/need it. How to go about it? By providing excellent support throughout the customer journeys Be accessible to the customer across touchpoints Seamless Customer Experience by providing superior service that is reliable, efficient, responsive, relevant, trustworthy and...
29 Dec
6 Use Cases of Leveraging Voice AI Assistants for Manufacturing
The manufacturing industry is constantly evolving and seeking new ways to improve efficiency and productivity. In recent years, voice AI assistants, also known as voice recognition or voice-enabled technology, have emerged as powerful tools for achieving these goals. These virtual assistants use natural language processing to understand and respond to spoken commands and requests, making...
29 Dec
Improve Your Decision-Making Time with this Simple Tool
We live in an era of information overload, and the average human attention span is less than that of a goldfish. It shouldn’t be a surprise when people miss key points when consuming a dashboard cluttered with too much information. Today, people are busy handling multiple responsibilities and looking to add more value to their...
28 Dec
Exploratory Data Analysis
Definition “Far better an approximate answer to the right question, which is often vague, than an exact answer to the wrong question, which can always be made precise.” — John Tukey Exploratory Data Analysis is the process of performing initial investigations on data to discover trends and patterns, spot anomalies, test hypotheses and check assumptions...
28 Dec
Common Data Visualization Methods and Where to Use Them
Preface Data visualization is an essential skill for any data scientist. Data visualization is an interdisciplinary science dealing with the graphical representation of data and information using various formats like charts, graphs, and maps. Data visualization forms the core of data storytelling, where data is presented in a framework that simplifies the communication of information....
27 Dec
Benefits of Leveraging Conversational AI for Customer Contact Centers
The world of customer service is a challenging one. Constant technological advances and changing customer demands have made it even more challenging. Businesses across industry verticals are investing heavily in conversational AI and related technologies today. In any enterprise, call centers have the unique distinction of being at the crossroads of where people, processes, and...
