“We will miss out on opportunities if we don’t act” “The market will pass us by” “We will lose clients if we don’t offer a quicker turnaround” These are the typical boardroom discussions in any company from any business domain. These discussions stress the need for making decisions. Just decisions? Is that tough? It may...
Every business leader is expected to take the right decisions no matter what the circumstances dictate. Throughout history, wars won, kingdoms conquered, and empires built, were all dependent on effective decision-making. However, there was a common notion that all effective decisions were a result of experience. More than 50% of Americans trust “instinct” over data...
We probably would’ve heard the idiom “more than just a pretty face” many times. It could’ve been directed at oneself, a friend, or any random stranger. However, did you know that it holds true for a business intelligence tool as well? That’s the inspiration behind the title. Let us focus on the one word that...
Conversational Insights. If you’re one of those readers who are keenly following what was constantly being discussed in the past few weeks, this topic definitely would’ve caught your attention. And no, we are not talking about taking customer conversations and analyzing them for behavior (Though interestingly that also falls under the broader definition that we...
It was a pleasant Monday morning when I… Who am I kidding? No Monday mornings are pleasant. Anyways, before I digress further, it was one Monday morning that I came into the office. I saw my VP – Growth, Mark fidgeting with his MacBook. Throughout his career, Mark has stayed true to his creed of...
Let’s start with a small exercise. Take out your mobile phone and book an Uber or Lyft or any other ride aggregator platform to go to your office. Booked? Driver assigned? How much time did you wait for the Uber to come? 2 minutes? 3? Okay, worst case scenario, 15 minutes. After that, you will...