31 Oct
Serve Customers Everywhere – How Conversational AI can be truly omnipresent
Consumers now hold all the power and they hold it in the palm of their hands. But How Conversational AI can be truly omnipresent? The digital native Generation Z has been the most critical buyer group until now. With a strong purchasing power and a demand for higher quality products, brands today are forced to...
30 Oct
Fraud-free Insurance Claims: How Conversational AI is a Game Changer
It is no doubt that the insurance industry, insurance claim process in particular deals with hefty paperwork, claim settlements, adjudications, complex legal processes, and so much more, and yet it is deemed to be one of the least technologically advanced industries in the world. Though Artificial Intelligence is yet to penetrate the insurance sector, a...
27 Oct
Voice AI: Voice as an Interface
Remember the good old days of using Command Prompt? You type commands and syntaxes and magic happens! Over the last three decades, the way we interact with computers has rapidly evolved, and technology has come a long way from command prompt, point & click interface, touch screen interface to present day’s voice interface. With the...
21 Oct
Whatsapp Marketing with Conversational AI: A Perfect Combo for Businesses to Drive CX
As our lives are slowly but surely becoming dependent on smart technology, it has become imperative to meet the customers wherever they are; more specifically, wherever they spend most of their time. Ever since social media platforms were created, we are always online. Today, at least half of the global population is on one or...
13 Oct
Futuristic Digital Insurance Sales Driven by Conversational AI
Introduction Rising competition, growing digitization, and evolving customer expectations on digital insurance – the challenges in selling products and services have changed over the years in sales across the insurance industry. Insurers today have overcome several challenges with the help of technology in recent years and one innovation that has proven to be the most...
29 Sep
Hello, World – Language as the New Interface
Today, we are only beginning to see the potential of chatbots, virtual personal assistants, and other forms of conversational AI in changing our lives. Well, it seems as though language as an interface will be the future because of conversational AI. In fact, almost anyone can engage in conversation over text at any point in...
